SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of baba-Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The cups are plastic and are a bit thin but it is resistant despite everything and works very well. The delivery came without additional protection but when it came in its box it protected my product very well despite the long trip. Power is good and definitely good for when you are in a hurry and carry everything inside the glass, it is also easy to wash recommended
Box was damaged, but juuce extractor was ok, fast delivery and good quality
I am very satisfied with my fast and clean order
Just received this item,so far it's looking ok....have'nt tried it out yet. very neat I thought there were going to be an extra cup.
Very good, cool finish I am very pleased and recommend...
I liked it enough already tested it works perfectly now I will make my detox without making dirt Super Indico
Small, but good for personal use, thank you store... good quality
The box is a little crumpled, but the article is intact! I was satisfied! Recommend this store!!
The order arrived in the Netherlands in 7 days. Put to charge. I will test.
It is what you order. But the quality is low-medium. Don’t think it is a premium quality. The jar are a little small to me. I haven’t tried it yet but it looks like to make the job. The store could wrap it better.
I liked the power is small but it will help me a lot, I bought it with two glasses and it came ahead and I am satisfied with my product!!
Arrived in advance, pretty as in the photo despite the box having arrived destroyed, the device works with difficulty, it is necessary to remain supported several times to mixture. Not at all convenient because does not mixed alone. If someone kind of tell me how to make it work because I don't understand it.
Everything ok, the package a bruised, but inside all healthy
Hi super small electric not tried yet but I note⭐⭐⭐⭐⭐Because it's top Thank you
For my money, a wonderful product, sent faster than usual, works without a network, is charged from a USB cable (available), a plastic glass, the lid closes well (thread), but there is no need to turn it over-it leaks. I liked that it was impossible to turn on the knives until the glass was wound up-it warns of accidental injuries.
For the Sega in all its approx. I didn't go Kato work. Directing it, more write in the game.
Well, I see it a rather useless mixer since it is loaded with a small battery and beats quite well and has a very good price quality for quite a lot of smoothies and I have already made a few smoothies with it and
Didn't arrive in the good condition, box were not perfect.However the delivery was fast in 12 day.The product is nice and small. I haven't tried yet.
Great, recommend, perfect. .. Fast delivery and very good product, I will buy one more. Follows photos...
Everything as in the image arrived in good condition and arrived with two glasses saves to try it to see if it works with what was described