SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of baba-Buy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The vacuum packaging works well, but the sealing is not good. I'm using it too well for the price ~ Although it doesn't look as durable as cheap It's very useful to have one. The manual was a foreign language. It took us less than 5 days.
Everything came. All tsyle. all pratsyu. Such as the Bagato read the news and the Bagato got full, when it came with breakdowns, I probably Bula was raised at the end of the day to sell a dodatka and one pair of lost. Recommend. +
Not yet try but as in the photo!
Everything is OK as in the order. Thank you and greetings. I highly recommend to all the store
Very spoiled packaging, but fortunately the item is intact and works. Council.
The product is well you can trap the smooth bag with the nylon fishing trick.
The box arrived destroyed as you can see from the photo, but fortunately the vacuum machine is intact I tried it and it seems to work at least for now. The store should protect the package more because in these conditions it is very easy for it to arrive broken
Looks good, the package is crushed but the whole item
It is good and profitable for home, checked it works. I can recommend it. The box was crumpled but it did not affect the work. 10 cm bags came with the vacuum.
Shipping is faster and packing is safer than other stores It's a great hit at this price. I'm using a big thing for home. I ordered for travel or camping It's a matter of durability, but it seems to be a gain for a few times.
The weight is light and the button-type machine is fine.
I get to chili fast, it's a little smaller. Works Well
Order arrived on time, well packed and I did tests and keep testing
Arrived fast, I have not tested yet but it looks good quality
The order arrived quickly, less than a month. Track was tracked. Whole packaging. Thanks to the store, there were 10 small bags, spare latches. Instructions in Russian, everything worked out the first time. I took a discount, I'm happy with everything. The product is good, I recommend it
Arrived perfect according to described. Still in test most functional simple product by the value
The product arrived quickly. but one, does not remove the air at all. it feels like it is just for sealing bags, but not for vacuum.
Seems solid and works as expected. Fast delivery. No instructions in English or other West European language and that is somewhat unsafe for an electric device. The bags in the package are rather small.
The product came as I can see in the ad's photos. Very well packed with damping protection. The shipping was very fast: it took only two weeks to deliver it from China to Peru. The bad news: The store sent me a little booklet with all the instructions in Russian language. I can't understand anything, so I don't dare to turn on this machine. What can I do to learn how to start using this vacuum sealer machine?
Sent quickly. Inexpensive plastic, put additional side latches, and included very small bags. The device works, I tried it on nuts. For the rest, I'm waiting for packages. Did not communicate with the store.